FAQ

Common questions & answers

IS MY ORDER AND PERSONAL INFORMATION KEPT ANONYMOUS?

Yes, it is. We don’t share with or sell customer information to any third party, and we limit information shared internally as well. All employees and contractors sign explicit non-disclosure agreements, as well, so they’re barred from sharing your information to anyone outside of authorized staff.

CAN I PAY WITH NON-USD CURRENCY?

All purchases made with credit cards, bank cards, or through PayPal will automatically convert a user’s native currency to USD. Your charge will reflect the current USD exchange rate.

CAN I PAY WITH MY BANK ACCOUNT?

Sort of. We don’t have an ACH or Direct Bank Payment option directly on our website. However, you can pay with a Bank Account via PayPal. Simply connected your bank account to PayPal and select your bank as your payment method when you checkout via PayPal.

CAN I PAY WITH A DEBIT/CREDIT CARD?

Yes, simply select the Credit Card option at PayPal checkout and enter your debit or credit card details and billing address. Then, simply check out and you’re done!

CAN I PAY WITH BITCOIN?

Bitcoin payment is currently disabled due to its high volatility.

CAN I PAY WITH PAYPAL?

Yes, you’ll be directed to PayPal, where you can login and pay normally.

I'M HAVING TROUBLE ORDERING. WHAT SHOULD I DO?

We apologize, and our team works hard to make sure this never happens. If it does, contact our support team and we’ll do our very best to resolve the problem, talking you through it step by step if necessary. If your problem is complex, or simply not easy to describe, please take a screenshot of the issue and upload it to Imgur (https://imgur.com/upload) and send us the link along with a detailed description of what happened.

WHAT'S YOUR REFUND POLICY?

Most of our services include a 100% Money Back Guarantee, which means if we don’t deliver, we will provide a full refund.

ARE YOU A REPUTABLE COMPANY?

We have over 70,000 satisfied customers who think so. You can read what they say about us in the review section. Here are a few things that set us apart: 1. We never ask for your Social Media login information or password. 2. You can checkout securely with popular payment methods including All Major Credit Cards, Debit/ATM Cards, 2Checkout & PayPal. 3. We offer a 100% Money Back Guarantee if we are unable to complete your order. 4. Our services include a Retention Guarantee, to ensure results are long-term.

WHY ARE YOUR PRICES SO LOW?

Social media marketing is what we do everyday. We have optimized our methods and techniques over the past five years to keep costs at the lowest possible, while still maintaining the high-quality service we’re well known for.

WHEN WILL I RECEIVE MY SOUNDCLOUD ORDER?

We typically begin your campaign within 1 to 2 days, but you may see results in as soon as a few hours. SoundCloud Plays, Likes & Reposts are usually delivered in 24 hours, Followers in 24-48 hours and Comments can take up to few days.

ARE THE SOUNDCLOUD PLAYS FROM REAL FAST AND TARGETED SOURCES?

Yes! The SoundCloud Plays that your track will receive are from real fast and globally sourced, targeted websites. DDPlays has, over the course of over 5 years, perfected a system whereby we promote tracks to websites and social networks that we know are predisposed to love your tracks. Our SoundCloud Plays service is the best in the industry. It is rigorously tested and optimized—it’s also backed by our 100% Money-Back Guarantee.

IS BUYING SOUNDCLOUD PLAYS FOR MY TRACK SAFE?

Most definitely! Our SoundCloud Plays service is as safe as gaining plays on your own, organically. Here, we only use external marketing tactics—we’ll never even ask for your user name or password—that adhere to SoundCloud’s terms of service and guidelines. DDPlays service and results are always completely anonymous. The Plays your tracks get will look natural and are sourced from organic sources around the web. In fact, even if you tell your friends about buying SoundCloud Plays and a (not-very-loyal) friend reported you, nothing will likely happen. Our company is an industry leader, and we’ve never gotten a single complaint of an account getting banned or tracks being removed from buying SoundCloud Plays.

WILL PEOPLE KNOW I BOUGHT SOUNDCLOUD SERVICES?

No. Anyone will know that you’ve purchased any SoundCloud Service in our website.

DO YOU NEED MY LOGIN OR PASSWORD TO DELIVER SOUNDCLOUD SERVICES?

Nope! We will never, ever request your login or password information. Your personal info is kept absolutely confidential. All of the services that we deliver are done external to your account, so you never need worry that we’ll go in there and mess anything up!

CAN MY TRACK GET DELETED BY SOUNDCLOUD?

No way! Obtaining SoundCloud Plays, Likes, Reposts and Comments from DDPlays is exactly as safe as gaining them organically. Our proprietary marketing system is all external. To truly put your mind at ease, know that we haven’t received a single complaint of an account getting banned or tracks being removed.

CAN I BUY SOUNDCLOUD SERVICES MORE THAN ONCE ON THE SAME TRACK / ACCOUNT?

You most certainly can! We’d be happy to have you as a return customer as often as you like. You may place orders for the same account whenever it suits you. As always, you’ll receive an impressive batch of new and unique Plays, Likes, Reposts, Comments and/or Followers.

DOES BUYING SOUNDCLOUD SERVICES WORK?

Yes, indeed! Purchasing SoundCloud Services is super-effective. (And that’s not just us saying so, we guarantee you’ll be happy with your numbers), and we offer a lifetime retention guarantee, or we’ll give you your money back!

 

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