You can contact our support team 24/7: contact@ddplays.com

Privacy policy

1. Personally Identifiable Information

When contacting DDPlays or engaging in our products or services you will be asked to disclose what in some cases may be personally identifiable information. This information comes in two forms:

  1. Email Address
  2. Social Network Profile

Your email address is collected in order to reply to your requests and delivery order confirmation and marketing messages. Your social network profile information is used to deliver on the products/services requested and we may also follow you back from our personal DDPlays social network accounts.

We understand how important this information is and appreciate you entrusting us with it. Your information will never be sold or distributed to a 3rd party.

2. Non-Personally Identifiable Information

DDPlays uses Google Analytics and other analytics tools to better understand how people are using our website. This helps us improve our products and user experience for our customers. Things like the type of browser and operating system our customers are using is captured by these analytics tools but are kept completely separate from personally identifiable information with no way to tie the two together.

3. Payments & Security

To ensure the safety of your credit card and payment information, DDPlays entrusts experts in online payments and security like PayPal. In fact, your payment information is never seen by us at all. All payments are processed by these trusted third party vendors who then pay us once the transaction is complete.

4. Browser Cookies

Our site stores cookies in your browser to enhance the user experience of our website. You can opt out of this behavior in your browser settings, but you will be unable to properly place orders on our website if you do so.